Registration Renewal no help from Cloudflare support

What is the name of the domain?

vetsbiz.com

What is the error number?

not showing as existing

What is the error message?

See issue explanation.

What is the issue you’re encountering

Cant get to dashboard because MSP I was part is closed. Old customer needs to renew domain

What steps have you taken to resolve the issue?

Tried to login to our old domain
Tried contacting support, no response
Tried opening a new account to get support, no response.

What are the steps to reproduce the issue?

Tried to login, but they want to confirm through code to email address that does not exist.

Screenshot of the error

Vetsbiz domain expiration.png

Your screenshot shows vetsbiz.NET.

So which domain are we talking about?

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