My domain has been held hostage for over 2 days now by Cloudflare because of a failed registration. I’ve got a business that needs this domain to run. Please help…
We did see this issue last week where the registration was successful (it was), but is showing as failed, Registration failed after registering domain in Cloudflare - #7 by kurtis.coffman
Once you open a ticket, lmk the number here.
The issue with the domain running, I see an nxdomain error, is you have no DNS records in the DNS app of your cloudflare dashboard. Good adding dns records Tutorial available if you need assistance.
Thank you for the info, what should I do right now? am I waiting for your team to fix it or is there something I should be sorting out right now?
I’d do this, from the link I shared yesterday
I’d review the tutorials on adding DNS Records, Community Tutorials, in particular
If you do not know the IP address for the A record, your hosting provider can tell you. It should be named @ which will change to your domain name when you save the record.
Wow, um, is it possible for me to transfer my domain to another hosting site?
Thank you for the response. If I’m being completely honest, I don’t understand a word of that or what I’m supposed to do, I already made a ticket so that’s okay. The DNS stuff is pure gibberish to me. Am I able to change hosts by transferring my (reg failed) domain to another host? And if so, how do I do that?
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Yes, where you host your site is up to you. If you set your site up on a different host that will have a different server and associated IP address for that server.
You have a domain registrar, that is the company where you purchased the domain, that is cloudflare. The regulations assoicated with how domain names are moved from one registrar to another are regulated by https://www.icann.org/. You cannot transfer a domain name to a different registrar within 60 days of making changes to the registrant name, organization or email address (or the Administrative Contact email address, if there is no registrant email address).
You have a hosting provider. That is the company where your site is located, on your origin server. It has an address, an IP address. That is the value of the A (for Address) record in your DNS records. It says @sawleadsfilm site is located at a certain address. Cloudflare hides that address and sits between visitors to your site and your actual site.
If you use Cloudflare, we sit between the site and the vistor and protect your site from attackers, make it faster for your visitors, and make available a lot of additional services, like stream and workers.
You want to wait 60 days and transfer your domain name to another registrar. Your hosting provider (where your site lives), does not need to change.
I will find your ticket and escalate to our registrar team to assist.
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I see 2490736 and see the replies from the engineers.
Login to your cloudflare dashboard and go to the DNS app for the domain in question.
As mentioned before,
whois verifies that the domain is active
But, you’ll need to wait the 60 days to move to a new registrar, so let’s get the site operational now. To do that, first login.
On the home screen, cick the box with the name of your domain. On the DNS app, select add record
Type is A, name is @, and the IPv4 address will look like xxx.xxx.xxx.xxx, leave as proxied and auto time to live. Save the record.
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Okay, that will take a while, so what did you suggest I do now, but in simpler terms, so I can get the domain working, successful and active?
Login and add a DNS A record using the steps I shared. Your hosting provider will know the IP address (that is the value of the A record) and can tell you if you ask them.
Do you know who is hosting your site?
Can you share the domain name here so that others in the Commuinity can assist as well?
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