With the support for .uk domains I had decided to transfer all our domains to Cloudflare.
When I started the transfer process, I found a couple of our .co.uk domains not listed as available in ‘Select Domains’ despite them existing as sites (the sites were setup long ago). I then discovered that as a free plan user, my only support option was here.
Now I understand that Cloudflare is not making any money from this. Equally, I doubt they are doing this out of charity. I assume the motivation is that it will encourage domain users to purchase future services from Cloudflare and it will also hit their competitors. I understand support costs money and I presume I could move to a paid plan for a month to get a technical issue resolved. Equally, I would currently have to do this for more than one domain and I sort of resent paying for support for something that is clearly a fault at the Cloudflare end.
I have no experience of the Cloudflare community. Is this the sort of thing that can get resolved here bearing in mind it is likely that it is an error on the Cloudflare system? Am I being stupid considering transferring domains to Cloudflare on a free plan with no support?