Registrar is refusing to update name servers


#1

Hi there,

My provider, syrex.co.za will not update the Name Servers -they say that they don’t want to be hosting the file that points me to cloudflare - They don’t want to be ‘used’ it seems.

They said I need to ask CloudFlare to request a transfer to them…

Does anybody have any insight on this?

Thanks!
Greg


#2

Cloudflare isn’t a domain registrar. Is Syrex your domain registrar, or just your web host. Or both?

If they’re your registrar, you’re just going to have to transfer your registration to a registrar who will accommodate.


#3

They don’t want to earn money with you? Nice company.

Unbelievable. I’d change the registrar…


#4

They’re just my registrar… they’re being impossible! Will move to goDaddy, but it is going to take more time than I can afford…


#5

Obviously you can move your registration to wherever you like, but I’m a big fan of NameSilo myself. Cheap, helpful, 2FA, whois protection etc. Dated interface but they just work and have absolutely zero upsell or annoying retention practices.