Registrar gets error "Got SERVFAIL reply from x.x.x.x "

Hi, My Registrar is trying to change my NS records, but gets the error:

“Got SERVFAIL reply from 196.33.227.197”

Any ideas anyone?

Thanks, Paul

Thats a question for the South African organisation that nameserver belongs to.

Whats the domain?

My ISP is Afrihost(.com).

According to Whois.net, my registrar is OpenSRS.com

My domain is innes.joburg.

I thought I was technically minded, but a it out of my depth here.

Thanks for the quick reply,

Paul

Also, my current NS is ns.dns1.co.za and ns.dns2.co.za (if that helps).

Cheers

Paul

That domain looks all right. You currently have two more nameservers set than those you mentioned, but that shouldnt make a difference.

I assume you wanted to set laura and neil, right? I am afraid your registrar needs to clarify why they cant set those nameservers. That shouldnt really require any DNS lookups anyhow.

Thanks Sandro,

I’ve fired it back to them with your question.

My understanding is that they just needed to change the ‘value’ part of the NS record.

Anyway - thanks again, and I’ll mark it is resolved on here.

Cheers

Paul

Thats my understanding as well.