Registrar gets error "Got SERVFAIL reply from x.x.x.x "

Website, Application, Performance DNS & Network
1

Hi, My Registrar is trying to change my NS records, but gets the error:

“Got SERVFAIL reply from 196.33.227.197”

Any ideas anyone?

Thanks, Paul

2

Thats a question for the South African organisation that nameserver belongs to.

Whats the domain?

3

My ISP is Afrihost(.com).

According to Whois.net, my registrar is OpenSRS.com

My domain is innes.joburg.

I thought I was technically minded, but a it out of my depth here.

Thanks for the quick reply,

Paul

4

Also, my current NS is ns.dns1.co.za and ns.dns2.co.za (if that helps).

Cheers

Paul

5

That domain looks all right. You currently have two more nameservers set than those you mentioned, but that shouldnt make a difference.

I assume you wanted to set laura and neil, right? I am afraid your registrar needs to clarify why they cant set those nameservers. That shouldnt really require any DNS lookups anyhow.

6

Thanks Sandro,

I’ve fired it back to them with your question.

My understanding is that they just needed to change the ‘value’ part of the NS record.

Anyway - thanks again, and I’ll mark it is resolved on here.

Cheers

Paul

7

Thats my understanding as well.

8

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