My domain registrar purchase process was stalled (i guess due to billing issues at the time in cloudflare) and i had a stuck provision in my account for a while. The “manage” button in the “manage domains” menu didn’t work. I checked the domain in ICANN to see it wasn’t registered at all. So I registered it in another registrar (porkbun). Cloudflare still thinks it’s managing the domain, Manage button still does not work, and I cannot delete my cloudflare account because of that.
What steps have you taken to resolve the issue?
Tried clicking “manage” button in “manage domains” page. Does nothing.
Tried deleting cloudflare account. Can’t delete due to cloudflare thinking it still manages my domain.
In what area can we help you?
Removing a domain registration
What are the steps to reproduce the issue?
Try removing the domain from cloudflare. You cannot.
And I don’t know where I can get a registrar support ticket. I tried contacting support once, they mailed me saying “you selected a registrar issue but we can’t help free tier with this”. I got no ticket at all.
That domain shows as pending in the account you are using here which is why I suspect you cannot manage it.
Porkbun shows as the registrar and I see porkbun nameservers. What if you contact porkbun and have them change the nameservers to the two shown on this page in the account you are using here, https://dash.cloudflare.com/?to=/:account/:zone/dns
I think you got me wrong cloonan. I want to remove the domain from cloudflare since cloudflare has nothing to do with it anymore, so I can delete my account.
