Refund - payment not authorized

Hello, there was an automatic upgrade or purchase which I didn’t even authorize.

I didn’t even use the service, I would like you to refund the amount charged to my credit card statement.

Invoice Date: 12/18/2019
Gilmar Junior
93025-500 BRA
Summary of Current Charges
Zone Subscriptions
Description Billing Period Quantity Tax (USD) Subtotal (USD)
Argo Zone Level Plan - Basic 12/18/2019 - 12/18/2019 1 0.00 5.00
Accelerated Gigabytes (First GB is
11/18/2019 - 12/17/2019 259,42015 0.00 25.90
Cloudflare Pro Plan 12/18/2019 - 12/18/2019 1 0.00 20.00

You’ll need to contact support, we can’t see your account here. To contact Cloudflare Customer Support, login & go to and select get more help. Please give Support the complete details and link to your Community post and share your ticket number here.

Also, review and cancel any subscriptions you have to avoid the charges.

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