Refund of the yearly Pro Plan

Hello,

I was quick to click the subscription of Pro Plan and did not notice that I have yearly billing checked. I really do not need yearly Pro plan with the current state of the project. Is there please some possibility to refund the 240$ and cancel my subscription so I can create a new, monthly-base one?

My ticket number is 3083720

Thank you
Jan

You need cancel the subscription yourself, cloudflare cannot do that on your behalf. I’ll flag your post here & ticket for the attention of my Billing colleagues.

Thanks @cloonan but no luck with official representative. Reply was that they can not refund :expressionless:

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