Refund for Cancelling Domain Transfer to Cloudflare

What is the name of the domain?

example.com

What is the issue you’re encountering

Biiled

What steps have you taken to resolve the issue?

I was recently transferring my domain to Cloudflare and was unsure whether I would be billed immediately or only after the current billing cycle with my previous provider ends. Unfortunately, I was charged right away, and I didn’t receive any checkout screen, or any prior notification that this would happen.

While this wouldn’t be an issue for a production domain, the domain I am transferring will not be used and is just a test domain. If I had known I would be charged immediately, I would have preferred to purchase a new domain which will be in use.

Will I receive a refund if I decide to cancel the transfer?

In what area can we help you?

Refunds

Hi,

Thank you for reaching out to us. Can you please provide us with the domain name so we can investigate this issue?

Thanks

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