Refund/Charge for unused R2 service
Refunds
They charged me almost $10 for R2 and I don’t use it and they told me that they wouldn’t charge me, it was their mistake, please return my money.
The worst thing is that my Cloudflare account doesn’t record that payment or anything, it’s their mistake, return the money to my card.
Likely you have used R2 Infrequent Access, which does not have a free allowance. You should use R2 standard storage to amke use of the free tier.
But my bill says everything is 0 and they still charged me almost $10, so that thing about paying for use is a lie, and that thing about it being free was a lie, because I don’t use it and they still charged me.
Can you show the bill.
If it was for R2, then as I said it is likely you created an infrequent access bucket which is billed $9/month for the first 0-1million class A operations and $0.90 per month for the first 0-1million class B operations for a total of $9.90.
I didn’t believe anything, the domain I entered wasn’t even activated, then I deleted that domain because it was useless, they charged me unjustifiably.
Questions about billing will need to be resolved by the Customer Support team and cannot be resolved on the Community. You can open a Billing ticket here, https://dash.cloudflare.com/?to=/:account/support
I wrote to them and explained everything and they said they weren’t going to refund the money unless it was an R2 error, I mean that’s terrible because they charge for not using it and on top of that they charge a card that’s not mine, that’s why I updated the payment method and they charged the first one I put in that wasn’t updated, I’m going to have to tell the owner of the card to report that charge since it has no justification, they say that companies never lose, this one is the same as the others.
They don’t want to be fair and return money that isn’t theirs, I regret using the free version of Cloudflare, R2 has also been a scam.
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