Redirecting non-www to www (I've read the other posts, but can't find an answer)

Website, Application, Performance Getting Started
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(I had to use _ instead of . because the bots thought I was trying to add links to my post.)

My old site was set up like

https://mysite_com

We moved the site to Hubspot who can only provide services on “https://www_mysite_com”, which is working correctly. I need “https://mysite_com” to forward to “https://www_mysite_com”.

There is a CNAME record in the DNS for redirecting www to Hubspot. I set up a 301 redirect in the page rules from “mysite_com/*” to “https://www_mysite_com/$1”.

“https://mysite_com” shows a “This page is unavailable” error. What am I missing?

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