Redirecting an URL to another URL from the same domain doesn't work

General
1

I’m trying to redirect *genify.ai/en* to https://www.genify.ai$2 (which would redirect for example www.genify.ai/en/home to https://www.genify.ai/home, if I understood the doc about page rules correctly).

My website (genify.ai) is deployed to a Cloudflare worker. According to Get started guide · Cloudflare Workers docs, I’ve setup the following DNS AAAA records:

  • genify.ai to 100::, proxy status to proxied (orange cloud)
  • www to 100::, proxy status to proxied (orange cloud)

And I have the following page rules:

I tried adding page rules, such as *genify.ai/en* Forwarding URL (Status Code: 302 - Temporary Redirect, Url: https://www.genify.ai$2), but it doesn’t work.

Why doesn’t it work? How can I troubleshoot it? And Is implementing the redirect in the website code the only solution?

2

That should work. And you can get by with just one rule. Match genify.ai/* (leave off the HTTP/S part and it will match both).

Can you post a screenshot of your Page Rules?

Can you also confirm that on the bottom of your DNS page that Kolton and Tess are your name servers?

3

Here is the screenshot of my Page Rules:

image
image1291×352 34.2 KB

And yes, I confirm that Kolton and Tess are my NS (set by default by cloudflare)

4

Ok. I’m stumped. Hopefully some staff from #JanJam will drop in within the hour to check this.

1 Like
5

@jpaul.wenger it seems like you are missing a forward slash / in your first pagerule to match the *denify.ai/en* since the match is required for the /en and/or everything afterwards

2 Likes
6

Thanks @tobi. But I can’t even get the 2nd or 3rd Page Rule to trigger.

7

How’s your app routing work either regarding the Cloudflare page rules?
Are you having only HTTP, and when using Cloudflare you have HTTPS?
Is your app configured to use www sub-domain or not?

8

I have HTTPS with a cloudflare SSL certificate.
My domain has 2 subdomains (which have CNAME to somewhere else, such as a domain hosted in AWS).

I’m afraid I don’t understand your first question “How’s your app routing work either regarding the Cloudflare page rules?”

Thanks!

9

I think it’s time to open a ticket. After you open the ticket, be sure to post the ticket number here to push it along.

To contact Cloudflare Customer Support, login & go to https://dash.cloudflare.com/?account=support and select get more help. If you receive an automatic response that does not help you, please reply and indicate you need more help.

10

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