We migrated our website from WordPress (WP) to High Level (HL). I need to redirect links from an old WP blog to a new HL page. I added a Redirect with a custom filter (http.request.uri.path wildcard r"/exicon/entry/") to F3 Nation: Exicon. I deploy, and nothing is happening.
What steps have you taken to resolve the issue?
I’m new, is there anything I can do to troubleshoot this? I confirmed on regexr.com that the pattern matches.
Go High Level uses Cloudflare so make sure you use their CNAME for f3nation.com, not A/AAAA records, and the DNS record is set to proxied. This ensures that requests pass through your account first so the redirect can take effect. Using A/AAAA records means requests go direct to GHL’s account and any settings in your account, including the redirect, won’t work.
@sjr , you’re a genius! When we added our domain to High Level, it created an A Name for the root (@) and a CNAME for the www. When I added www. to my test URLs, the redirects started working immediately. So I updated the A record DNS entry for @ to be a CNAME pointed to the same hostname that the www was already pointed to and things started working immediately. Thanks so much!