Redirect Root-Domain to Zero-Trust Access-Site *.cloudflareaccess.com

[david.asmuth]

Hi there,
I would like to redirect my Root-Domain to my Access-Site.

I tried CNAME-Entry = @ to example.cloudflareaccess.com) I get the error 1014:

CNAME Cross-User Banned

Has anybody an hint for me?

[fritex]

May I ask what service or 3rd-party provider are you using?

What happens when you temporary switch the proxied DNS hostname (naked domain, www…) to (DNS-only)?

Why: CNAME Cross-User Banned

This error happens when you attempt to CNAME to a Cloudflare proxied site. What likely happened here is: Your customer was already using Cloudflare, but their record was grey-clouded, and they changed to proxied/orange-clouded Your customer started using Cloudflare Your customer’s CNAME points to another Cloudflare proxied domain. This is a well known, and expected error, and the solution and cause are discussed in the article below: Error 1014: CNAME Cross-User Banned Common cause By defau…

[david.asmuth]

Hi,
it’s not possible to change between. See attached screenshot.