As mentioned, I do have the page rule you described and I also have an A record from mysite.com to my IP address but this doesn’t seem to be getting redirected at the edge. I currently have the following two A records:
A - mysite.com - points to my.ip…
A - www - points to my.ip…
As for the htaccess redirect, I assume that because it’s SSL, the browser needs to securely connect with the site before the htaccess redirect applies. As mentioned, I checked with SSL Shopper and I currently have 2 different certificates for the www and non-www. The www certificate works, but why is there a separate certificate for the non-www that doesn’t contain my website host?
Yeah, that’s weird. The certificate at your www site does include the non-www domain.
It’s late here, but my last suggestion would be to go to the Crypto page here and reset your Universal SSL: go to the very bottom of the page and Disable Universal SSL. Wait a few minutes, then re-click it to Enable Universal SSL.
There’s only one certificate (it contains both URLs). That certificate reset shouldn’t take longer than a half hour. I know they say 24 hours, but if you’ve done it once, the second time should be pretty quick.
You’re better off setting your site up directly at Cloudflare. Trying to go through Cpanel or other third-party gateways reduces your control over site settings.
Thanks but I can see 2 distinct certificates. The cert for the non-www url has a serial number ending with 22a (from sslshopper.com), this one does not include my domain. The second one for www has a serial number ending with 4cc and includes both www and non-www.
I set up the account through Cpanel as this allows me to use Railgun but have been using the same account (email) on the CF site. As far as I know, I can’t use Railgun unless I go through Cpanel.