Redirect from root to www doesn't work without trailing backslash

General Rules
1

What is the name of the domain?

frankerino.com

What is the issue you’re encountering

I want to redirect from frankerino.com to www.frankerino.com. This doesn’t work for me unless I use https://frankerino.com/ with the slash at the end. The desired behavior is to just be able to type frankerino.com into the address bar and have it redirect to my site at https://www.frankerino.com, but it currently redirects to https://frankerino.com and says “we’re having trouble finding that site”.

What steps have you taken to resolve the issue?

I’ve tried to alter the “Redirect from Root to WWW [Template]” rule many times to no avail.

What are the steps to reproduce the issue?

Search for frankerino.com.

2

You don’t have a DNS record for frankerino.com. Use a proxied AAAA record pointing to 100:: if you are just redirecting.

https://cf.sjr.dev/tools/check?01fff820871a453aab51ee9bce607cba#dns

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3

I just tried this, but am getting an error code 522. I added a new DNS record of Type AAAA, Name frankerino.com, content 100::, and it is proxied. Did I do something wrong? Not sure if it’s super relevant, but I’m using a tunnel, so I have one other DNS record of type CNAME, name www, and the content is the tunnel link. Does this change things?

4

It sounds like your redirect rule is not triggering. Please post a screenshot of it. It should just be a hostname match, and nothing else.

1 Like
6

Yup it was the redirect rule… Went to look at it after seeing your comment and it looks like I turned it off for some reason in the process of trying to fix/test things. The redirect rule in combination with the new DNS record is now working. Thanks guys!

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7

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