Redirect Errors - hosted - not technical - help!

I have had feedback from readers that they are getting redirect errors when trying to access the site but not all the time, must sometimes or form some devices. I haven’t seen it myself. I am hosted with and they said it was likely to do with cloudflare or maybe my ad network. I have tried reading the tips in here but I am not super techy so I don’t understand what all of the suggestions mean. Not sure how to proceed can anyone point me in the right direction/


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