Redirect / Can't Find The Server

What is the name of the domain?

softwarepatents (dot) co (dot) uk

What is the error message?

Can’t Find The Server

What is the issue you’re encountering

I recently configured a Forwarding URL Page Rule, which now doesn’t work

What steps have you taken to resolve the issue?

Tried from different computer; researched via Google

What feature, service or problem is this related to?

I don’t know

What are the steps to reproduce the issue?

Visit softwarepatents (dot) co (dot) uk.

That domain should redirect to Software Patents - A More Functional UK IPO Hearings Table | Russell IP. But when I access it on my main computer, I get a “Safari Can’t Find The Server” error. I’ve tried in private mode and have tried with a different browser, but I get the same error.

I have some other domains such as softwarepatents (dot) uk that also redirect to the same target URL, and they seem to be working correctly on my main computer.

On other devices, it seems to work correctly. I’ve also tested softwarepatents (dot) co (dot) uk on PageSpeed Insights and it seems to recognise the redirect correctly, so I wonder whether it’s a local issue (caching?) on my main device.

Any suggestions on how I can fix this would be appreciated.

The domain redirects ok, but www doesn’t as you don’t have it proxied…
https://cf.sjr.org.uk/tools/check?7001b23496e64fe98afd3647f0b65776#dns

Thank you so much for checking.

This is the current CNAME record:

Do I just need to change “DNS only” to “Proxied” and that should redirect www?

Correct

Phenomenal. Thank you so much. I’ve just tried it and it works as expected! I’ll make that change in a few other DNS records too!

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