Recover my account please

Hi (sorry for my english)

I am the owner of my site
Hosted at Kajabi.
Domain name at Ionos

By wanting to modify DNS, I realize that I have a cloudflare account !!!

I tried all my emails but I don’t receive your message to get my account back.
I don’t have access to my email domain because it is managed by Cloudflare.

Please help me to recover my account
.
I can provide a certificate of ownership of course

Regards and many thanks

Please use this form, the community cannot assist here.
https://dash.cloudflare.com/login-help

1 Like

Thank you but sorry, I already read this page
I don’t find to send an email

I’m not sure what you mean by send an email, that form is the only way to complete account recovery and should eventually lead to a conversation with support if the automated methods fail.

Thanks, I open one ticket
Hope they will answer soon

Can you please respond on ticket 2805596 @connectetonpleinpote and give the email address of the account you want to access, cc that email on the ticket reply, and share the name of a domain (zone, site) in that account.

Support can only work with the account holder directly and any details you can provide are helpful. It may be easier/faster to move the domain to an account you can control.

That’s what I explain, I don’t have this email, I don’t know who open this account
Sory I can’t give it

If it’s not your account you will not be able to access it.

1 Like

Thank you, I create a new one tomorrow

1 Like

This topic was automatically closed 3 days after the last reply. New replies are no longer allowed.