Records not propagated

We updated NS records in our domain registrar 3 days ago.

The records have still not propagated online. The previous website is still showing online.

I’m getting CF nameservers here

$ dig +short NS neocaudio.com
simon.ns.cloudflare.com.
nadia.ns.cloudflare.com.

Globally too: DNS Checker - DNS Check Propagation Tool

Yep, so are we. Those are the correct NS but the site we’re seeing online is not the new site.

Did you change hosting provider? What are you expecting?

Did you update the A/AAAA/CNAME in the Cloudflare dashboard?

Yes, NS was previously managed in GD. Updated NS in GD to point to CF.

All CF records are configured properly.

Is this the new or old website? It may be cache on your end.

So what change are you expecting exactly? The NS has been updated like expected.

I think you’ll need to chat with your host here, it seems on Cloudflare’s end everything is as expected.

Agreed. Either cache on the user’s end or nothing to do with Cloudflare. Returning Cloudflare IP A records.

This is the old website

Is the new website on a completely new A/CNAME record IP/url? If so, is this added as the root/@ A/CNAME record on Cloudflare. If not, this will be an issue with the host.

Yes, completely new.

https://www.screencast.com/t/kC3BQL5I6iYC

And what you see on https://website.audiologydesign.com/ is the correct site?

Looks like it should be
https://website.audiologydesign.com/neocaudio/
The www redirects to here. Is this a page rule?

That is the correct site

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