Hello. My domain is controlled by a third party. We have recently had issues with this company, and believe they are acting unethically. We need access to our domain from them so that we have control over our website and data. We have tried dealing with the developer directly, but are unable to contact them in any way.
What steps have you taken to resolve the issue?
Repeat attempts to contact the developer
What feature, service or problem is this related to?
Cloudflare isn’t going to give you access to or information about a user’s account.
Do you still control the domain registration? If you do, you can take control of the DNS by changing the nameservers at the domain registrar to those for a new Cloudflare account or other DNS provider.
Getting control of the hosting if you don’t have it will be your problem.