Back in October I had an issue where I transferred two domains to Cloudflare only a few days before expiration (my mistake obviously). Everything was fine at first, but this eventually caused some issues and put the domains into some sort of suspended state after the original expiration date (prior to the transfer). Cloudflare support was able to fix the issue after a few days. (Previous community post here)
Fast forward to today and I received a final renewal notice email from Cloudflare stating that one of my domains has already expired and will soon be deleted if I don’t take action. We just paid to transfer/renew these domains in October 2021 so clearly there is still some sort of issue with this particular domain. The Cloudflare Registrar dashboard shows the domain expired on October 23, 2021 but if I do a Whois lookup, it shows the domain expires October 23, 2022 as it should. I tried to open an email ticket but it was marked as closed immediately since I am using the free tier. Any help would be greatly appreciated.
The domain in question is onehopeatl.com. Thankfully this domain is currently being redirected so it’s not critical, but I would like to prevent some sort of issue that may cause us to lose the domain.