Receiving emails to [email protected] , has stopped since transfer to cloud

Website, Application, Performance DNS & Network
1

What is the name of the domain?

What is the issue you’re encountering

I’m not receiving emails in my inbox

What steps have you taken to resolve the issue?

I’ve checked with my host they said it’s on Cloudflare side it was working fine before I transferred

What feature, service or problem is this related to?

I don’t know

2

Make sure your mail-related subdomains (such as mail, smtp, imap, pop) are set to “DNS only” and not “Proxied” (plus ftp if you use it)…
https://cf.sjr.org.uk/tools/check?dda06f70875d429b858615b605fac0bb#dns-other

You have enabled Cloudflare’s mail forwarding, is that what you intended to do? If your email was working before then likely you didn’t and you should disable that and use the MX record as previously set in your DNS.

2 Likes
3

Ok, thank you very much for your prompt response.

4

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