Reason: HTTPSConnectionPool

Hi Everyone,

For some reason, Kalviyo wont integrate into our woocommerce site. We have already contacted support and here’s what they’ve sent.

reason: HTTPSConnectionPool(host=‘[mysite com au](http:// mysite au/)’, port=443): Max retries exceeded with url: /wp-json/klaviyo/v1/orders?page=1&page_limit=50&date_modified_after=2023-05-17T09%3A02%3A46Z&consumer_key=ck_&consumer_secret=cs_** (Caused by SSLError(SSLCertVerificationError(1, ‘[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to get local issuer certificate (_ssl.c:1076)’)))
url: (empty)
status_code: (empty)
content: (empty)
origin: Periodic Sync
exception_type: <class ‘app.integrations.utils.exceptions.IntegrationUnreachableTemporarilyException’>

I wonder if anyone can shed light on how to resolve this.

2 posts were merged into an existing topic: SSL error on Klaviyo