Really annoyed!

What is the name of the domain?

forumlsland.com

What is the issue you’re encountering

It seems that the domain I purchased today is already registered to someone else! I don’t know why the system let me register it. It shows different information to mine on the WHOIS.

In what area can we help you?

I don’t know

What are the steps to reproduce the issue?

I’ve already created a support ticket but I haven’t heard back.

Currently Domain Status: addperiod https://icann.org/epp#addperiod and assigned nameservers are:

Name Server: elmo.ns.cloudflare.com
Name Server: itzel.ns.cloudflare.com

Might have to wait a bit :thinking:

May I ask if you do see this domain name at Cloudflare dashboard under domains?
Looks like domain is newly registered Created on 2025-01-09.

Think I was meant to do
forumisland.com

Does Cloudflare do refunds?

You made a typo then. Too bad!

No, especially not for domains. After 30+ years online I know of only one registrar that refunds domains and only within the first 5 days of registration.

From the domain registration agreement (emphasis mine):

3. FEES

3.1 Fees. You shall pay Cloudflare the applicable fees for the Registrar Services (“Registrar Fees”) prior to the registration or renewal of a domain. All payment obligations are non-cancellable and non-revocable, and all amounts paid are non-refundable. You agree to pay any and all prices and fees due for Registrar Services purchased or obtained from Cloudflare at the time you order the Registrar Services, unless set forth otherwise in your Enterprise Subscription Agreement Order Form or Insertion Order. You acknowledge and agree that you may be charged Value Added Tax, Goods and Services Tax, or other localized fees and/or taxes, based on your bank and/or billing address.

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Currently if you’re the owner, you’d have to contact your web hosting provider or point to some other correct web server: