It seems that the domain I purchased today is already registered to someone else! I don’t know why the system let me register it. It shows different information to mine on the WHOIS.
In what area can we help you?
I don’t know
What are the steps to reproduce the issue?
I’ve already created a support ticket but I haven’t heard back.
No, especially not for domains. After 30+ years online I know of only one registrar that refunds domains and only within the first 5 days of registration.
From the domain registration agreement (emphasis mine):
3. FEES
3.1 Fees. You shall pay Cloudflare the applicable fees for the Registrar Services (“Registrar Fees”) prior to the registration or renewal of a domain. All payment obligations are non-cancellable and non-revocable, and all amounts paid are non-refundable. You agree to pay any and all prices and fees due for Registrar Services purchased or obtained from Cloudflare at the time you order the Registrar Services, unless set forth otherwise in your Enterprise Subscription Agreement Order Form or Insertion Order. You acknowledge and agree that you may be charged Value Added Tax, Goods and Services Tax, or other localized fees and/or taxes, based on your bank and/or billing address.