since days there is a really huge performance degradation to my Data Center in DUS wenn i check my websites over Cloudflare, also i saw that DUS is Re-Routed since days.
My questions, when will the performance issues fixed and DUS again avaiable. Connection Speeds with 100kb and below are a really really slow.
PS: Also the Website which is using ARGO is also slow near dead.
So since 6 Days no reply. I don’t need Argo if my website is slow as ■■■■. Even as customer i can’t reach the support because the website script tells me support is only for payed customer (i don’t know if argo and domains aren’t enough to be a customer here?)
So hey guys would be great to hear anything about DUS connections.
I don’t know if it will still work, but you could try sending an email to
[email protected] , or opening an account ticket instead. Reply to the automated messages referencing this community topic, and please post the ticket number here. Thanks.
Only count for technical support (afaik) these plans:
- Cloudflare Pro ($20/month/zone) - Email
- Cloudflare Biz ($20/month/zone) - Email + Chat 24/7
- Cloudflare Ent ($$$$/month with a 1-year contract) - Email + Chat + Emergency phone 24/7
- Zero Trust Standard ($7/month) - Email + Chat 24/7
- Zero Trust Enterprise ($$$$/month with a 1-year contract) - Email + Chat + Emergency phone 24/7
Hope it helps!
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