I don’t even know where to start. I had an employee who left that setup the DNS for our website through cloudflare. Due to security issues I wanted to switch that over to a new Cloudflare account. He was a super admin on the old account and we’re not in communication so I spun up a new account and added the DNS info into Google Domains. I understand this process takes some time, but it seems like it’s taking longer than normal and the site is still showing an error when I go to it (I’ve cleared my cache, viewed it from multiple browser types as a guest, etc.).
This is the information from the page. I’m copying and pasting it because I don’t see where I can add the screenshot.
Error 1000 Ray ID: 552af43a4ec9385c • 2020-01-10 01:42:23 UTC
DNS points to prohibited IP
You’ve requested a page on a website (www.fig.social) that is on the [Cloudflare] network. Unfortunately, it is resolving to an IP address that is creating a conflict within Cloudflare’s system.
What can I do?
If you are the owner of this website:
you should [login to Cloudflare]and change the DNS A records for www.fig.social to resolve to a different IP address.
Cloudflare Ray ID: 552af43a4ec9385c • Your IP: 18.104.22.168 • Performance & security by Cloudflare