Rate-limiting is limiting a whitelisted IP address

I have rate-limited activated for a certain set of URLs on my site that contain the administrative interface.

I’ve whitelisted an IP from an editor for all websites in the account.

They are still being rate-limited. I thought the whitelist was supposed to override rate-limiting? Please help, thank you.

Hi @grohol, that sounds like the expected behavior. A request that passes a Firewall Rule will still have Rate Limiting applied, they use different Challenge Passage Cookies.

So there’s no whitelist or other ability to bypass the rate limiting for certain users?

There are options on the business and enterprise plans, https://support.cloudflare.com/hc/en-us/articles/115001635128-Configuring-Rate-Limiting-in-the-Cloudflare-Dashboard#12345684

This topic was automatically closed after 14 days. New replies are no longer allowed.