Rate Limiting Configuration for Diverse User IPs

Hi,

I implemented a rate limiting rule designed to block any IP address that makes more than 100 requests within a 1-minute period. However, I’ve faced an unforeseen challenge with this setup.

It appears that many distinct users of my service are being inadvertently blocked by this rule. Upon investigation, I realized that these users are coming through ISPs using Carrier-grade NAT.

This has resulted in a situation where legitimate users, who individually make fewer requests than my set limit, are being restricted because they share an IP address with others.

I am seeking your advice or recommendations on how best to handle this situation.

Thank you.

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