For Workers & Pages, what is the name of the domain?
What is the issue or error you’re encountering
Users cannot fast foward our videos.
What steps have you taken to resolve the issue?
From our webdeveloper:
Video responses from cloud-flare does not include Accept-Ranges: bytes, which suggests that Cloud-flare R2 does not support range requests for your videos. This is a major issue because seeking in a video requires partial content fetching using range requests.
Why is this a problem?
- Seeking works only if the server supports Accept-Ranges: bytes
- Without it, the browser must redownload the entire video instead of fetch the required segment
- MP4 files above 720p (like 2K) are large, so when you try to skip, the player may restart from the beginning instead of seeking properly. (This is the issue we are having for videos with High resolution).
Contact Cloud-flare support letting them know these things and possible ways of Enabling Range Request Support for Videos in R2 buckets
What are the steps to reproduce the issue?
Try fast forwarding a video in high res.