My PayPal pre-authorization failed, leading to the suspension of r2. There should be no problem with my PayPal. Now I can’t update my payment method or delete it, nor can I see r2’s bill in the bill list.
My PayPal pre-authorization failed, causing r2 to suspend my PayPal. There should be no problem. I can’t update my payment method right now, or delete it, or see r2’s bill in the bill list.
What steps have you taken to resolve the issue?
Can’t be solved
Billing issues requre a Billing ticket with Support
The billing list has no r2 bills pending payment
In what area can we help you?
I don’t know
What are the steps to reproduce the issue?
Subscribe to r2
Modify payment information
01403213 This is my work order number, please reply in time, my business is seriously interrupted.
My account has not activated the work order system, so it can only be sent by email. I sent it to [email protected]. Can’t you receive it? Then how should I send it
Thank you for the details, I will let the agent know, HAR files are sanitized prior to being added to the ticket, it may be held up in that process. I will let the agent know. Just to verify, when you emailed that, you did not receive a delivery failure message, correct?
I am sorry for the long running issues and pain this has caused.
Yes, the emails were sent successfully. I would like to ask whether the problem of my account is being handled now. If so, how long will it take to wait?
