What is the name of the domain?
What is the error number?
1323
What is the error message?
You cannot add or modify subscriptions or services until all invoices are paid. Download each “Unpaid” invoice on your Billing page and click the “Pay online” link within each invoice to fix your account (Code: 1323)
What is the issue you’re encountering
Your account is locked due the unpaid invoices - Code 1323
What steps have you taken to resolve the issue?
Submit tickets
Billing issues requre a Billing ticket with Support
3312900
In what area can we help you?
Invoice
What are the steps to reproduce the issue?
I dont have any unpaid invoice, but the system says I have
Users not able to see the files. Lost all the access … Please add the Subscription to my account . It was working fine and showing next due date as July 2024. Still I am not sure why access is revoked