What is the name of the domain?
What is the error number?
403
What is the error message?
This bucket cannot be viewed
What is the issue you’re encountering
I have problem to subscription r2, cannot pay online and other how to fix it ?
What steps have you taken to resolve the issue?
Log in to your Cloudflare account
Click on “BIlling”
If you see an unpaid invoice click on it
From within the invoice, click the “Pay Online” link
You will then be redirected to the BIlling system where you can proceed with your payment
Once the payment is made you should be able to make any desired changes to your subscription including downgrades and cancelation that are in adherence with Cloudflare policies
But, no luck, I don’t see the pay now button on the invoice.
Billing issues requre a Billing ticket with Support
00981938
In what area can we help you?
Payment issue
Screenshot of the error
I experienced that the payment button could not be made, I hope to get a correct and valid answer to use it properly,
I also experienced the same thing, it made me dizzy
The message in the email made me confused, I was asked to contact again but there was no reply or clarity on action.
Hi there,
I’m really sorry to hear that you are experiencing issues with your R2 subscription.
I have already notified about this issue to our Billing team, and they are taking a look at your case.
Please expect a reply any time soon.
Thanks!
1 Like
Thank you for follow up, ticket id 00981938
I have provided an explanation, but there is no solution yet, maybe you can help to follow up further.
And i try to upgrade to pro or business like this (no different), please repair billing system to r2 and other product.
error message : You cannot add or modify subscriptions or services until all invoices are paid. Download each “Unpaid” invoice on your Billing page and click the “Pay online” link within each invoice to fix your account (Code: 1323)
Condition
-
I have no unpaid bills
-
My debit balance is sufficient for estimated bills above $100 and enough to pay off the bill (invoice not found),
-
The payment methods on my debit and PayPal accounts work fine, please unlocked my account cloudlare please
Me to have problem r2 billing error’, button subscribe not working,reload after click
Thank you for follow up, ticket id 00981938
I have provided an explanation, but there is no solution yet, maybe you can help to follow up further.
Please reply my ticket : #3353414
or sales force case number : #00981938
I’m a business user on another account and it’s free on this account, there has been no improvement so far,
I’m a business user (on other account), can’t even get a solution yet
Hi I’m a business user, this is thread from my another account.
Not getting good service, please help with the following ticket
#3355347 or #3355742
Collection case number 00982889
@Luis_McCloud @mcorreia
What is the name of the domain?
What is the error number?
1323
What is the error message?
You cannot add or modify subscriptions or services until all invoices are paid. Download each “Unpaid” invoice on your Billing page and click the “Pay online” link within each invoice to fix your account (Code: 1323)
What is the issue you’re encountering
R2 Subcription is suspend, cannot no bill from invoice
What steps have you taken to resolve the issue?
Reported to billing, through 2 accounts and no reply.
I was on this post using a business account but didn’t get a response, so this is disappointing!
TICKET ID FROM BUSINESS : #3355347
BILLING CASE NUMBER : 00982889
From a problematic account
TICKET ID FROM BUSINESS : #3353414
BILLING CASE NUMBER : 00981938
If other users want to upgrade to business, I hope my problem can be resolved according to what cloudflare promises at a higher level of priority support for users!
Billing issues requre a Billing ticket with Support
00982889
In what area can we help you?
Payment issue
What are the steps to reproduce the issue?
No, billing must work correctly!
TICKET ID FROM BUSINESS : #3355347
BILLING CASE NUMBER : 00982889
From a problematic account
TICKET ID FROM BUSINESS : #3353414
BILLING CASE NUMBER : 00981938
Screenshot of the error
I’m a business user experiencing the same thing, slow replies!
@MVP Trying the business package, I think I’m giving up on trying enterprise, maybe the service provided is the same, it’s not right to try it if the service isn’t good.
please reply and fix this problem
Unfortunately no, live chat is not available for payment, I had to create a ticket and no follow up reply in 3 days!
I don’t think about continuing the business/enterprise if my problems cannot be resolved.
i have a problem, R2 cannot pay! and my account business plan but not solved
yesterday your friend contacted me, and there was no reply, I am a business user who feels disappointed
