As part of our regular pre-authorization process, we encountered an issue verifying the funds. As a result, your R2 subscription has been suspended.
What is the issue you’re encountering
My R2 subscription has been suspended. I need to resume use and I have updated my payment method.
What steps have you taken to resolve the issue?
1 I’ve updated the main payment methods
2 I checked for unpaid bills, but they don’t show up in my account.
3 I sent in a support ticket and haven’t had anyone reply to me.
In what area can we help you?
Invoice
What are the steps to reproduce the issue?
R2 is now unavailable and cannot be activated. My data is inaccessible.
I followed the above steps last week and opened a support ticket, but received no response. Please help me follow up.
Because my r2 has been stopped for a week.
cloonan via Cloudflare Community <[email protected]> 于2024年11月19日周二 08:14写道：
My R2 service has been stopped for more than 2 weeks. I cannot use my R2, but I am paying for it. I paid but cannot use it. I have reported it for a long time but the problem has not been solved.