R2 Availability Impact on object retrieval

Jan 20, 22:04 UTC
Resolved - This incident has been resolved.

Jan 19, 22:22 UTC
Update - We are continuing to work on a fix for this issue.

Jan 18, 21:21 UTC
Identified - The issue has been identified and a fix is being implemented.

Jan 18, 19:22 UTC
Update - We are continuing to investigate this issue.

Jan 18, 18:38 UTC
Investigating - We have identified an issue that is causing a very small number of successful object uploads to R2 in ENAM & WNAM buckets to incorrectly return HTTP 404 (Not Found) in response to GET or HEAD operations.

Impacted Cache Reserve users issuing Purge by URL calls between January 16 11:00 UTC through January 17 03:00 UTC may see stale cache assets for those URLs. Subsequent purge calls should clear these assets.

This also impacts Stream and Images: impacted users could see playback issues for videos and 404 on images uploaded between January 16 11:00 UTC through January 17 03:00 UTC.


This is a companion discussion topic for the original entry at https://www.cloudflarestatus.com/incidents/cxyckjngxnqk

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