R2 10001 error (99% it's cloudflare bug)

General
1

I have R2 bucket named ‘mega-www’

After i created a “Pages” project with the same name ‘mega-www’
I have no access to all my R2 buckets at all with constant error message
on /api/v4/accounts/…21f46ad615c5e…/r2/buckets?per_page=20
{“success”:false,“errors”:[{“code”:10001,“message”:“We encountered an internal error. Please try again.”}],“messages”:,“result”:null}

I removed “Pages” project but the error is still here =(

  1. I have “paid” R2 account but can’t access support

  2. there is no R2 in ‘support subjects’ at all

What to do ? How to get access to my R2 ?

2

How to access support ? =)

3

Cloudflare is aware of these issues and working on them, nothing on the status page yet though. It’s not just you.
They do have this incident up:

4

It’s not about objects retrieving latency… the objects inside buckets are ok
It’s about access to buckets and their settings.
But it looks like it is also affected
thank you

5

Yes, it wasn’t just latency, the status page did only specify latency though.
It should be starting to recover now. Personally, I can now access my R2 bucket page/settings without issue.

1 Like
6

Yes now it works

So the final conclusion of today events is that R2 service is a “service without support” =(

It works until it works =)

7

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