Question about the pending nameserver update after more than 48 hours since the NS

Website, Application, Performance DNS & Network
1

What is the name of the domain?

sosremote.ch

What is the issue you’re encountering

I updated the nameservers for my domain with the ones provided by Cloudflare. After waiting more than 48 hours, the domain status in the Cloudflare dashboard still says “Update nameservers.” External tools (such as DNSChecker) do not detect the nameservers set at my provider, Infomaniak.

What steps have you taken to resolve the issue?

I set the nameservers for the domain sosremote.ch at Infomaniak to Cloudflare and configured the following nameservers in the domain management panel:

This configuration has been saved and has been in place for over 48 hours. However, the domain status in the Cloudflare dashboard still shows as “Pending Nameserver Update.” I have also used external tools (such as DNSChecker) to verify, and 5 of the global nodes return the correct Cloudflare nameservers, but the others do not.

What feature, service or problem is this related to?

Nameservers

2

My account profile picture is missing.

NS Infomaniak to Clouflare
NS Infomaniak to Clouflare1284×672 35.7 KB

3

In your post you say the domain is
sosremote.ch
but your screenshot shows
soremote.ch

Have you misspelt your domain when adding it to Cloudflare?

3 Likes
4

And the image from Infomaniak is also missing

Infomaniak
Infomaniak774×246 8.85 KB

5

Oops, my bad… I’m sorry for the trouble. I’m so embarrassed :wink:

2 Likes
6

It’s very common, don’t worry.

2 Likes
7

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