QR code / redirec?

Hi there! I have a QR code set up to go to a page on my site that is just https://mysite.com/page …It’s not working without the www. in there. I tried to set up a redirect with the link including the www. but still doesn’t seem to be working - pulls up an error message or blank page. Any ideas how to fix so that the QR code will get people to the right page? Thanks so much!

Please post a screenshot of that page rule that shows the domain name.