Puzzled - Failed to validate requested hostname - Origin Certificate

[ilanbutler]

I’m getting the issue - “Failed to validate requested hostname” when issuing a ticket, the domain is pointing at Cloudflare and I can see that:
Capture|652x332

In the dashboard I have this message:

Any ideas? I’m out of them! Many thanks in advance

[sdayman]

Did you have DNSSEC enabled on your domain before you did the transfer?

[ilanbutler]

Apologies, actually it isn’t enabled, I’ve just double-checked the domain, instepsdance.co.uk

[ilanbutler]

It looks like it’s just stuck at pending name server updates but it’s definatley showing Cloudflare name servers

[sdayman]

Something is probably stuck, then. Open a ticket via email: support AT cloudflare DOT com

and then post the ticket # here as soon as you get the autoreply.

[michael]

@ilanbutler

Apologies, actually it isn’t enabled,

Not according to the Internet, which shows the domain is signed, and the registrar is 123-Reg.

% dig +short ds instepsdance.co.uk @dns1.nic.uk.
65455 13 2 288D3F4E5141707673ED44E02F4946A759578EB25DC2E9ACDBF24B4D 124DDD16

% whois -h whois.nic.uk instepsdance.co.uk
    Registrar:
        123-Reg Limited t/a 123-reg [Tag = 123-REG]
        URL: http://www.123-reg.co.uk

    Relevant dates:
        Registered on: 07-Nov-2018
        Expiry date:  07-Nov-2021
        Last updated:  12-Oct-2021

    Registration status:
        Registered until expiry date.

    Name servers:
        jo.ns.cloudflare.com
        woz.ns.cloudflare.com

    DNSSEC:
        Signed

    WHOIS lookup made at 11:52:35 13-Oct-2021

[ilanbutler]

Ahh okay, how is this removed? It’s not done through the registrar I take it? (123-reg in this case)

[michael]

@ilanbutler

It’s not done through the registrar I take it?

It is done through the Registrar. I’ve escalated your ticket where I can, as it is possible that CF can fix this in the middle of the transfer.