I’m getting the issue - “Failed to validate requested hostname” when issuing a ticket, the domain is pointing at Cloudflare and I can see that:
Capture|652x332
In the dashboard I have this message:
Any ideas? I’m out of them! Many thanks in advance
sdayman
October 12, 2021, 9:17pm
#2
Did you have DNSSEC enabled on your domain before you did the transfer?
Apologies, actually it isn’t enabled, I’ve just double-checked the domain, instepsdance.co.uk
It looks like it’s just stuck at pending name server updates but it’s definatley showing Cloudflare name servers
sdayman
October 12, 2021, 10:36pm
#6
Something is probably stuck, then. Open a ticket via email: support AT cloudflare DOT com
and then post the ticket # here as soon as you get the autoreply.
michael
October 13, 2021, 10:56am
#9
Not according to the Internet, which shows the domain is signed, and the registrar is 123-Reg.
% dig +short ds instepsdance.co.uk @dns1.nic.uk.
65455 13 2 288D3F4E5141707673ED44E02F4946A759578EB25DC2E9ACDBF24B4D 124DDD16
% whois -h whois.nic.uk instepsdance.co.uk
Registrar:
123-Reg Limited t/a 123-reg [Tag = 123-REG]
URL: http://www.123-reg.co.uk
Relevant dates:
Registered on: 07-Nov-2018
Expiry date: 07-Nov-2021
Last updated: 12-Oct-2021
Registration status:
Registered until expiry date.
Name servers:
jo.ns.cloudflare.com
woz.ns.cloudflare.com
DNSSEC:
Signed
WHOIS lookup made at 11:52:35 13-Oct-2021
Ahh okay, how is this removed? It’s not done through the registrar I take it? (123-reg in this case)
michael
October 13, 2021, 12:37pm
#11
It is done through the Registrar. I’ve escalated your ticket where I can, as it is possible that CF can fix this in the middle of the transfer.
1 Like
system
closed
October 28, 2021, 12:38pm
#12
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