Purchased my lost domain and need dns records how do I get em from cloud flare

Hello wondering if anyone here has had this issue. We dropped an ad agency and after 30 days also lost our site and emails domains.

We have since gotten our site up. We had to rebuy our domain from NameCheap but Cloudflare has our DNS records and cannot talk to anyone and all my Service Ticket submissions are electronically responded to via auto replies.

Is the Cloudflare account yours or does it belong to the ad agency? If it isn’t your account then you aren’t going to get any information from Cloudflare about what is inside it.

You can try to check what records are visible publically, my tool is here, others are available…
https://cf.sjr.org.uk/tools/check

If it is your account, try to recover access using these steps if you are unable to log in…

1 Like