Purchased cloudflare professional but didnt work


I purchased cloudflare professional and used my credit card. However the next time I checked my account it was set on “free”. So I wondered and purchased it again. Same happened again. And I purchased it again.

Now my account is still on “free plan” and I want to stick to that. are there any billing related issues that came with that? Under my settings “billing” there are no entries.


Community members can’t track down billing issues. I suggest you open a support ticket:

Login to Cloudflare and then contact Cloudflare Support by clicking on the Get More Help button.