I’m experiencing some problems as I have to add my Salesforce CNAME and Alternate CNAME records in the DNS for my domain.
My doubt is if I have to add the records as TXT or as CNAME? and in both cases what do I include in ‘Name’ field when creating the record?
I’ve tried to create a CNAME and in ‘Name’ field I wrote ‘selector._domainkey’ but I get the following error: ‘DNS Validation Error (Code: 1004)’
Any help will be appreciated. Thanks!
Hi @sandro ,
Sorry, I thought I had solved the problem, but it seams like not.
I managed to create the 2 necessary CNAME files, but now my doubt is if I should activate “Proxied” or not (Only DNS)? Has been Proxied for the last 7 days, but don’t seam to propagate as Salesforce is unable to recognice.
A DKIM sig CNAME should NOT be proxied. Additionally the ‘selector’ part of the record name is just a placeholder and will correspond to whatever ‘selector’ you used when creating the DKIM keys in Salesforce. Personally I’d go with salesforce1 and salesforce2 as selector names and then create salesforce1._domainkey.yourdomain.com etc.
Thanks @saul
Yes, It was proxied so I turded it off now, and it’s propagated. Thanks for your help!
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