I have my DNS hosted at cloudflate my domain at hostgator and I’m using zoho CRM to also send/receive. I pulled up email deliverability at hostgator and it gave me advice about spf and dkim and I implemented those. But it also says I have a ptr issue. So I added a ptr record but this didn’t seem to fix the issue. Here’s what hostgator says, " The system sends “nurturechi.com”’s outgoing email from the “xxx-xxx-250-189” IPaddress. The only PTR value for this IP address must be “gator3324-hostgator-com”. This is the name that this server sends with SMTP’s “HELO” command to send “nurturechi.com”’s outgoing email.
1 unexpected PTR value exists for this IP address:
To fix this problem, contact your system administrator and request that they replace all PTR records for “xxx-xxx-254-192-in-addr-arpa” with the following record at “ns1-unifiedlayer-com” and “ns2-unifiedlayer-com”:
Suggested “PTR” (PTR) Record then it gives the record as: xxx.xxx.254-192-in-addr-arpa. and the value as
I am not sure what to do to correct the error. Is this a ptr record that I enter into my dns, or is the something Cloudflare is supposed to do?