Procedure to enable notifications for the health status of the Cloudflare tunnel

What is the name of the domain?

nznesi.io

What is the error number?

No error number

What is the error message?

no error message

What is the issue you’re encountering

Procedure to enable notifications for the health status of the Cloudflare tunnel.

What steps have you taken to resolve the issue?

Looking for steps to configure email notifications for tunnel status.

What are the steps to reproduce the issue?

We are currently using Cloudflare Tunnels to connect to our PostgreSQL databases and are following the references below for configuring notifications:

Notifications - Cloudflare Zero Trust docs
Configure Cloudflare Notifications - Cloudflare Notifications docs
We have configured the notification settings as outlined in the documentation. For your reference, we have attached a screenshot of our setup.

The “Preview/Test Notification” functionality is working as expected, and all configured recipients are successfully receiving sample notifications.

However, when we test notifications for tunnel health issues by intentionally bringing the tunnel down using the command systemctl stop cloudflared, the tunnel status on the dashboard correctly changes to “Down,” but no email notifications are triggered for this event.

Could you please help us identify if we might have missed any configuration steps or if there could be another issue preventing these notifications from being sent?

Screenshot of the error

That looks like Load Balancing health checks. Try using Tunnel Health instead:

This is what your screenshot should look like instead:

Thank you for your quick response.

After using the Tunnel Health Alert notification type, I am now receiving email notifications about the tunnel’s health status. Previously, I was using Health Checks (Health Check Status Notification).

The Tunnel Health Alert type provides more granular and accurate notifications for my needs. Thank you so much to the Cloudflare team for this excellent feature and support!

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