Problems connecting to mail server

Website, Application, Performance DNS & Network
1

Hello, I’m migrating DNS records from my host Media Temple, as their servers are widely being used for spam, resulting in customers like me being unable to deliver mail to a large percentage of the internet.

I’ve followed the steps outlined in the video Cloudflare Community Tutorial - Troubleshooting Email Delivery Issues, but I still can’t connect to my mail server. I only have one MX record using “@” for the name, mail[dot]mydomain[dot]com for content, set to DNS only.

I am not aware of any conflicting records, but when trying to connect to the mail server, Apple Mail says “unable to verify account name or password.” I have not made any changes to my mail settings.

Do any of you smart folks have any insight?

Thank you!

2

Well, the DNS settings certainly sound all right. If it’s a mail related issue, you need to contact your mail provider, though, as Cloudflare won’t be involved here.

What’s the domain?

1 Like
3

Hang on, MX is for receiving emails. You need to make sure the records where you are going to connect to are unproxied.

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