Problems connecting my website

What is the name of the domain?

What is the error number?

There was a problem with that action. A domain with the same name already exists with another account.

What is the error message?

There was a problem with that action. A domain with the same name already exists with another account.

What is the issue you’re encountering

It won’t let me link my website to the domain I bought from you.

What steps have you taken to resolve the issue?

DNS not responding/updating

What are the steps to reproduce the issue?

I can’t connect my website

You did not purchase that domain in the account you are using here. I suspect you’re in the incorrect account.

The only way you’ll be able to regain access to the correct account is by having access to the email address of the account.

This link may help, but they only work when logged out

If you don’t know the email: https://dash.cloudflare.com/forgot-email

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