Problems adding a .gg domain to cloudflare

Good day everybody,

I have registered the domain playin.gg on IONOS and would now like to change my name servers to Cloudflare.

I made all changes. The update from my provider has been on status “Updating” for over 48 hours. Now I asked IONOS, where the problem lies. My provider gets the error message: “The change was not applied because the domain status does not allow this change.”

I also did a WHOIS query and got the error “TLD_NOT_SUPPORTED”. Is this maybe the problem?

Unfortunately I don’t know why. I think it’s the .gg domain registrar, right?

Domain:
     playin.gg

Domain Status:
     Active
     

Registrant:
     Redacted for privacy

Registrar:
     InterNetX GmbH (http://www.internetx.com)

Relevant dates:
     Registered on 30th August 2022 at 13:45:45.096
     Registry fee due on 30th August each year

Registration status:
     Registered until cancelled

Name servers:
     ns1020.ui-dns.biz
     ns1034.ui-dns.org
     ns1069.ui-dns.de
     ns1108.ui-dns.com

The domain seems to be active so I’m not sure why you can’t change the nameservers. I don’t think this is something Cloudflare can help with though, you’d need to take it up with the Registrar/Registry.

hello again, unfortunately my problem is still going on. Where exactly did you do your DNS lookup? I just did one on dnschecker org and the correct name servers from Cloudflare are now displayed here. At InternetX (Provider) it’s still the old ones…

Looks like you have NS records on the authoritative nameservers. You need to change the authoritative nameservers directly.

.			78814	IN	NS	m.root-servers.net.
.			78814	IN	NS	b.root-servers.net.
.			78814	IN	NS	c.root-servers.net.
.			78814	IN	NS	d.root-servers.net.
.			78814	IN	NS	e.root-servers.net.
.			78814	IN	NS	f.root-servers.net.
.			78814	IN	NS	g.root-servers.net.
.			78814	IN	NS	h.root-servers.net.
.			78814	IN	NS	a.root-servers.net.
.			78814	IN	NS	i.root-servers.net.
.			78814	IN	NS	j.root-servers.net.
.			78814	IN	NS	k.root-servers.net.
.			78814	IN	NS	l.root-servers.net.
;; Received 228 bytes from 8.8.4.4#53(8.8.4.4) in 36 ms

gg.			172800	IN	NS	c.ci-servers.org.
gg.			172800	IN	NS	e.ci-servers.net.
gg.			172800	IN	NS	dns1.nominetdns.uk.
gg.			172800	IN	NS	dns2.nominetdns.uk.
gg.			172800	IN	NS	dns3.nominetdns.uk.
gg.			172800	IN	NS	dns4.nominetdns.uk.
;; Received 440 bytes from 199.7.83.42#53(199.7.83.42) in 326 ms

playin.gg.		86400	IN	NS	ns1020.ui-dns.biz.
playin.gg.		86400	IN	NS	ns1034.ui-dns.org.
playin.gg.		86400	IN	NS	ns1069.ui-dns.de.
playin.gg.		86400	IN	NS	ns1108.ui-dns.com.
;; Received 150 bytes from 213.248.219.254#53(213.248.219.254) in 76 ms

playin.gg.		86400	IN	NS	barbara.ns.cloudflare.com.
playin.gg.		86400	IN	NS	ethan.ns.cloudflare.com.
;; Received 86 bytes from 217.160.80.69#53(217.160.80.69) in 2 ms

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