transfer has not been accepted by the new Tagholder, CLOUDFLARE
What is the issue you’re encountering
Cloudflare rejecting .uk domain transfer as confirmed by nominet
What steps have you taken to resolve the issue?
Confirmed domain is setup in Cloudflare and that Cloudflare is managing DNS for the domain. Have had Andrews and Arnold update the IPS tag several times, they have advised “Yes, we have had a notice from the authoriry, Nominet that the transfer has not been accepted by the new Tagholder, CLOUDFLARE. Therefore the answer lies with them.”
Registrar issues require a Registrar ticket with Support
01498460
In what area can we help you?
Domain transfer to Cloudflare
What are the steps to reproduce the issue?
Current registrar updates domain IPS tag to CLOUDFLARE, Nominet then advise Cloudflare have rejected the transfer.
To expand on what @HenryB said, note that you first need to initiate the transfer process from your Cloudflare dashboard and complete the checkout process (no fee charged) BEFORE asking your current registrar to update the IPS tag.
If you don’t proceed in this order and request your current registrar to update the IPS tag first, Cloudflare will reject the transfer request. From the documentation linked below:
Thank you for your response. I can see by the response of our billing team on case 01498460 that you should reach out to your registrar regarding this matter. Can you please review the case?
We did and they said “Yes, we have had a notice from the authority, Nominet that the transfer has not been accepted by the new Tagholder, CLOUDFLARE. Therefore the answer lies with them.”
