Problem with IP address blocking from presta scan antivirus module

Website, Application, Performance Security
1

What is the name of the domain?

www.maxflor.sk

What is the issue you’re encountering

Problem with IP address blocking

What steps have you taken to resolve the issue?

Please, cloudflare is blocking a module on my website that is responsible for scanning the website for potential viruses and the like. The support from the given module wrote to me that cloudflare is blocking their IP address: 172.67.146.182 - I added it to the allowlist but it is still blocked and therefore the given module cannot be run on our website. Can you help me with this? Thank you

Was the site working with SSL prior to adding it to Cloudflare?

Yes

What is the current SSL/TLS setting?

Off

2

Check the reason the request is blocked in your dashboard here…
https://dash.cloudflare.com/?to=/:account/:zone/security/events
…then adjust your rules to allow it.

That’s a Cloudflare proxy IP address, so not likely their outgoing IP.

3

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