Problem with ERR_NAME_NOT_RESOLVED

Website, Application, Performance DNS & Network
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1

Struggling to get my site to resolve:

Overview panel says my site is active.
SSL is set to Full, and I have an active certificate.

Nameservers are pointing to Cloudflare, as whois.net returns:
Domain Name: /MYDOMAIN.COM/
…
Name Server: AIDA.NS.Cloudflare.COM
Name Server: HAL.NS.Cloudflare.COM
DNSSEC: unsigned
…

Cloudflare DNS has 2 records:
A record pointing to the 178.248.234.146, a site hosted with Tilda Publishing
CNAME record of www an alias of MYDOMAIN.COM
Both records are on and automatic

I also have 2 page rules set up:

www.MYDOMAIN.COM/*
Forwarding URL:
Status code:: 301
Permanent redirect, Url: https://MYDOMAIN.COM/$1

https://MYDOMAIN.COM/*
SSL: Flexible

Using chrome I receive an ERR_NAME_NOT_RESOLVED error. If I try a traceroute or ping to MYDOMAIN.com I receive unknown host.

Any ideas how to proceed debugging/fixing this? Thanks in advance.

2

Some additional information:

A simple
dig MYDOMAIN.COM
provides an authority section with old nameservers, with the server responding to the dig query being 10.0.0.1 which is the router.

However when I do
dig @8.8.8.8 www.MYDOMAIN.COM
I do not receive an authority reply, but an answer section for the domain that points to two IP-adresses 104.28.7.172 and 104.28.6.172 which seems to belong to Cloudflare.

Is my issue simply that my router does not resolve the hostname properly?

3

And, yes it is. Checking from outside the network I’m on, everything is A ok. Leaving this here if it can help anyone else, but can also be removed by a mod if that’s more appropriate.

1 Like
4

I knew we could help… :selfhighfive:

Definitely leaving it up, and glad you were able to work through to a resolution.